Tutorials

Creating an account

You can check out as a guest, but an account lets you see all your orders in one place, approve proofs, reorder with one click and use any store credit or special pricing on your account.

1. Click Sign In at the top of any page, then create an account.
2. Enter your name, email and a password.
3. If you've ordered from us before as a guest using the same email, those orders are added to your account automatically.

Forgot your password? Use Reset password on the login page and we'll email you a link.

Placing an order online

1. Open the product catalog and choose a product.
2. Pick your size, paper stock, quantity, printed sides, coating and turnaround. The price updates instantly as you choose.
3. Upload your artwork now, or skip it and add it later in the cart or at checkout.
4. Click Add to Cart, then Checkout.
5. Enter your shipping address and choose a shipping speed. Have a coupon code? Enter it at checkout.
6. Review your artwork, approve it and place your order. You'll get an email confirmation with a link to your order.

Not sure which options to pick? See how to optimize your order, or ask us for a custom quote.

Ordering multiple jobs

Each design is its own item in the cart, so you can order several jobs in one checkout:

1. Configure the first product and click Add to Cart.
2. Keep shopping and add the next job. Ordering the same product with a different design? Add it again as a separate item.
3. In the cart, check that each item has the right artwork attached, then check out once for everything.

Uploading artwork

You can upload files on the product page, in the cart or at checkout. Upload one file for the front and one for the back, or a single 2-page PDF.

Every file is checked the moment you upload it, for file type, size and bleed, resolution, color mode and fonts:

• Passed: your file is ready to print.
• Warning: you can still order, but read the note (for example, an RGB file will be converted to CMYK and colors may shift).
• Rejected: the file can't be printed as is. Fix it and upload again, or ask our design team for help.

See the print specifications for how to set up your files.

Approving proofs

If our design team prepares or adjusts your artwork, we'll email you when your proof is ready.

1. Open the link in the email, or log in and go to My Account.
2. Review the proof carefully: spelling, phone numbers, dates and layout.
3. Click Approve to send it to production, or describe the changes you need and we'll send a new proof.

Please read our digital proof disclaimer before approving.

Tracking & reordering

• Go to Order Status and enter your order number and email, or open the link in your confirmation email.
• When your order ships we'll email you the tracking number.
• Logged-in customers can see every order under My Account and click Reorder to order the same job again.

Still stuck? Contact customer support or call 888.415.9485.