Shipping, Cancellations & Returns

Shipping & turnaround

Turnaround times are business days of production after artwork approval and do not include transit. Ship dates may vary for holidays and large orders. Shipping charges are shown at checkout.

Cancellations

A job can be cancelled only on the business day it was placed. Cancelled jobs are subject to a minimum $35 charge plus 3% of the job cost. Jobs that have entered production cannot be cancelled.

Returns & reprints

Because every order is custom, we cannot accept returns. If there is a defect caused by us, contact us within 5 business days of delivery and we'll reprint or credit the affected items. We are not responsible for errors in customer-supplied artwork.

Mailing terms

Postage is billed separately at USPS rates. Delivery timing is controlled by USPS once mail is accepted. Customers are responsible for the accuracy and legality of supplied mailing lists.

Terms, privacy & copyright

Every order is subject to our full Terms & Conditions. See also our Privacy & Security Policy, Copyright Policy and Digital Proof Disclaimer.

Have your attorney review these policies before launch.